Shipping

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All regular auction items will ship within 5-7 business days once your payment clears. Please understand that some forms of payment, such as e-checks may take up to a week to clear on our end. All special personalized items such as monograms, embroidery, etc. may take up to two weeks to ship to ensure complete perfection!

FREE SHIPPING is provided through USPS Ground shipping! Delivery takes approx. 2-5 business days depending on your location. If you need your order to arrive earlier for any reason, please e-mail us right away and we will be happy to work with you on upgrading your shipping to USPS Priority usually (approx 2-3 business days). There will be a minimal fee for this option.

All shipments go out on business days only. There are no outgoing shipments on Holidays or Weekends. Please keep this in mind when calculating the time it will take for your package arrival. We ship all purchases in the order that they are received. We promise that we will hurry to get your darling items to you as soon as we can!

Free shipping does not guarantee delivery or compensation for damages. If you have any issues with the shipping or arrival of your package, please e-mail us immediately upon receipt. Such issues would be handled on an case by case basis.

Sales tax will be charged on all orders shipped in Florida. This information will be based on the address you list at check-out.

Return Policy

All sales are FINAL. We do not accept returns, refunds, or exchanges based on sizing issues. Please be sure to check size charts carefully prior to bidding to make sure you get the right fit! (If in the case sizing charts are not up at the time, we will also post sizes with each item at the time of the auction as an alternative feature)

Once you receive your item, please check to make sure there are no issues with your order. If the item you received is damaged, sent incorrectly, or personalized incorrectly based on the information given at check-out, please e-mail us at info@smockabillykids.com within 48 hours so we can make it right. (Please be sure to double check personalization info. on your end before submitting)

Everything goes through a three tier inspection process before shipping to make sure that it is just perfect for your little sweetheart. We want you to LOVE every outfit you order from our Smockabilly Smocked Auctions!

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